Our People are Hot too!

Our unique team are hand-picked for their passion and our warm welcome is just the beginning of what we hope will be a long and happy friendship. Entertainment from start to finish.

Richard Roe Alt

Shane Cantrell

Head Chef

Flame Favourite: Rib Eye Steak

Chef Shane Cantrell's deep appreciation for cuisine was developed at a young age growing up in Ireland where he was exposed to a variety of foods that would fuel his life long passion for cooking. Shane has been a chef for over 15 years with the last 5 spent at Flame.  Shane believes that every meal should be an occasion. As someone who possesses a real passion for great food and a refusal to accept second best, Shane thrives in busy fast paced environments and always maintains the highest culinary standards even when under severe pressure in the hussle and heat of the Flame kitchen. Shane relaxes with good friends, good Guiness and Garth Brooks!

Tommy Hardes


Flame Favourite: Sunny Burger with Roqueford Sauce & Bacon

Tommy has been cooking since he trained in traditional french fine dining in 1994. Tommy has truly worked as a chef all over the globe - France, Greece, Germany, Thailand, Australia as well as luxury yachts and cruise lines. Fortunately he travelled to Queenstown and firmly landed his feet at Flame in 2011 and has been a force in our flame since. Tommys philosophy on food is all about providing good quality food at a good price to everyday people - Flame to a tee! Tommy ran the Flame kitchen for many years but now spends parts of the year travelling the world visiting his friends.

Bellamy Doe Alt

Jason Singh


Flame Favourite: Rib Eye on the Bone

Jason decided he wanted to be a chef as a child and has been following his dream since. He moved to New Zealand from India in 2015 to achieve his goal to be a famous chef of a well known restaurant.  Jason immediately trained as Chef and has been smiling in restaurant kitchens ever since.  Jason loves food, loves Flame and loves people -  always laughing and happy. In fact, uou can't miss him - he is the one working at the pass with a big grin on his face . Hopefully Flame will help him find his Fame!

Frances Conner

Administration Manager

Flame Favourite: Fillet Steak and Mushroom Sauce

Starting 30 years ago in the industry, managing a restaurant here in Queenstown on the Mall, Frances is a true veteran in hospitality. The last 8 years Frances has been a true part of the fabric of Flame and is indeed the most loved ! Oh....and she likes tequila too!

Jonathan Bisley


Flame Favourite: Chicken Caeser Salad

Trained in London as a chef, after working in restaurants, Jonathan returned to NZ and set up a catering business in Auckland - feeding over 500,000 people in 1 year alone. Never one to sit still, Jonathan was founder of The Good Taste Company - answering the need for pre-prepared, great tasting, restaurant quality products for consumers. Fast forward 20 years after selling The Good Taste Company and then working with international supermarket chains building food and meat manufacturing solutions, Jonathan and his wife Lou moved to Queenstown, following their combined dream of living amongst the mountains. Jonathan's passionate pursuit of quality and excellence keeps him awake at night but keeps the Flame fire burning bright!

Lou McDowell


Flame Favourite: Mushroom Sauce....on everything!

Soon after moving to Queenstown, Lou was taken to Flame by a friend  and was so impressed by the experience said to Jonathan, if ever there was a restaurant in Queenstown that we wanted to own - Flame would be it. Be careful what you wish for.......and by 2016, the wish materialised. A self confessed serial entrepreneur, Lou is Jonathan's wingman at Flame, closely working over all areas of the business, stoking the fire and lovingly honouring its legacy. 

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