Below is a collection of our most Frequently Asked Questions. Please contact us for any other information
It's a piece of cake - book online from our Make a Reservation button, or if your desired time is not available, call (0273494469) or email the restaurant at: [email protected] - as we may know more than the booking system.
Call or text the restaurant direct ASAP on 0273494469. We can only hold your table for 15 minutes. Please note original leave time will apply.
To help our restaurants manage their sittings we ask our diners to give at least 24 hours' notice of any cancellations. You can do this by calling your restaurant direct.
If you need to cancel less than 24 hours before your dinner date you can use the cancellation link within your reminder email (sent 24 hours before your reservation time). Alternatively, easiest way to cancel is text 027 349 4469. The earlier we know the sooner we can fill your spot.
All Flame Bar & Grill bookings are automatically confirmed via email. Without an address to send the confirmation to the booking can't be accepted. We'll also use your email address to send reminders for any bookings made more than 24 hours in advance of your dining date.
Yes - we pride ourselves on our vegetarian options and also have some great pescetarian meals. Our vegetarian burger is great, but our cauliflower steak is next level.
Our Steaks, Lamb and Chicken are certified Halal, but please note our kitchen is not. We do however only cook Halal dishes on our Beef Grill. Please let your server know when requesting Halal and we do take extra care.
No we don't
I found the restaurant a great location for a medium sized group, with unique, high quality and plentiful food, a terrific atmosphere and a team running...
Jim Watt, Auckland
Tender and meaty ribs, generous portion, sweet and just a little tangy sauce, very tasty and thoroughly enjoyed! Arrived on a busy day, lovely staff...
Naomi Free, Sydney
This fantastic place never fails to please. This is a definite “must do” while in Queenstown. The food is superb! The staff are terrific. They are...
Travelbugs, Western Australia